Thank you for taking the time to shop with us. We aim to dispatch all orders within 48 hours providing they are in stock at our warehouse. Please be aware that orders to the EU may incur additional import duty charges that are not included in the final shipping cost.

If you would like to return a faulty product then please contact us at info@tiipoi.com with photographs of the item as soon as it arrives with you. If your order arrives in packaging that has been damaged, please notify us as soon as you can via the same email address.

We operate a 14 day returns policy (excluding shipping costs) valid from the day you receive your order. Please return your items in their original packaging using a signed-for service to:

Tiipoi LTD C/O FulfilmentCrowd
Unit H, Bolingbroke Road
Fairfield Industrial Estate
Louth, Lincolnshire
LN11 0WA
Tel: 01472-357-515